Refund Policy

1. Refund Eligibility

We offer refunds for subscription payments within 30 days of purchase, provided that:

• The refund request is made within 30 days of the original purchase
• The service has not been used extensively (less than 10% of credits used)
• The request is made in good faith

1. Refund Conditions

Refunds are available under the following conditions:

• Refund request must be submitted within 30 days of the original purchase date
• Less than 10% of the purchased credits have been used
• The subscription has not been active for more than 30 days
• No violation of our Terms of Service has occurred

2. Partial Refunds

In cases where more than 10% but less than 50% of credits have been used, we may offer a partial refund at our discretion. The refund amount will be calculated based on the unused portion of the subscription.

2. How to Request a Refund

To request a refund, please contact us at support@chdaoai.com with your order details and reason for the refund request.

3. Refund Method

Refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment provider:

• Credit/Debit cards: 5-10 business days
• PayPal: 3-5 business days
• Other payment methods: 7-14 business days

3. Processing Time

Refunds are typically processed within 5-10 business days. The refund will be issued to the original payment method.

4. Non-Refundable Items

The following are not eligible for refunds:

• Used credits or services
• Subscriptions that have been active for more than 30 days
• Services that have been used extensively

5. Contact Us

If you have any questions about our refund policy, please contact us at: support@chdaoai.com